Shipping policy
Shipping destinations
We currently sell and ship exclusively within the United Kingdom.
Order processing time
All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays) after payment confirmation.
Shipping & delivery time
Estimated delivery time to the United Kingdom is 5–11 business days in total (including processing and shipping time).
Orders are shipped from our international logistics partners and delivered to customers within the United Kingdom.
Shipping time after dispatch is typically 4–8 business days. Deliveries are made Monday to Friday.
Please note that delivery times are estimates and may vary slightly due to carrier delays, customs processing, or peak seasons.
Shipping costs
We offer Free shipping on all orders Every order is carefully hand-packed and shipped with attention to detail, ensuring a smooth and reliable delivery from our store to your doorstep. Enjoy a worry-free shopping experience with AUREN.
Tracking your order
Once your order has been shipped, you will receive a confirmation email containing your tracking number.
You can track your order at any time via our Track Your Order page.
Business information
AUREN
Business address:
Keurenplein 41
1069CD Amsterdam
Nederland
Customer support:
Email: info@auren-wear.com
Phone (UK): +44 7400 756729
Support hours: Mon–Fri, 09:00–17:00 (CET)